Shipping policy

Do you offer local delivery ?

Yes. We charge $12.00 for local delivery within a 50Km radius of Downtown Ottawa. 

How do you Calculate Shipping?

For orders outside the Ottawa region, we ship our orders using Canada Post. 

Put items in your cart, and preview the shipping cost in the checkout process. You can also go back, change the items in your cart, and see how the prices change if you order more or fewer pieces. The calculation is automatic and based on your shipping address and the weight of the items. 

We may be able to use a different carrier, please email us, so we can work out a solution. 

Do You Offer Free Shipping?

Unfortunately, We do not offer free shipping. Please email for bulk order for local delivery. 

How can I track my shipment?

For Expedited Parcel, Xpresspost or Priority shipping: Once we process your order, you will receive a shipping confirmation email where you will be provided your tracking information. 

Simply, visit Canada Post for any shipment status inquiry with the tracking number provided.

When can I get updated information on my order online?

Normally, as for the shipments by Canada Post you can get the information about your packages online once your order is shipped.

Where do we ship out from? 

We ship out of Ottawa, Ontario, Canada.

Do you ship to the United States?

Do we ship internationally?